Refund Policy

New, unworn, and unwashed merchandise may be returned for a refund or store credit within 30 days, with proof of purchase.

Merchandise must be in original condition, with all tags and liners still attached; untagged items should be returned with original packaging.

Refunds will be issued to the original method of payment only (including prepaid credit cards) or for store credit at your discretion; store credit will be issued in the case of gift returns.
Items marked Final Sale cannot be returned.

Processing: 5-7 Business Days
Estimated Arrival: Depends on the delivery method you selected at checkout via USPS

• Our processing time typically excludes Sundays and major holidays.

• If you believe your package was mis-delivered or stolen, please check with neighbors and/or surrounding areas.
  After 4 days, you must file a claim with the carrier for reimbursement.

Last updated: 2/10/2026

VSL (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit or make a purchase from our Shopify store.

Information We Collect

When you visit our store, we collect certain information automatically, including your device information, IP address, browser type, pages viewed, and browsing activity using cookies and similar technologies.

When you make a purchase or subscribe to our email or SMS list, we collect personal information such as your name, email address, phone number, shipping and billing address, and order details.

How We Use Your Information

We use your information to:

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  Process and fulfill orders
  

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  Communicate with you about orders, updates, or promotions
  

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  Send email and SMS marketing messages (with your consent)
  

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  Improve and optimize our Shopify store
  

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  Prevent fraud and ensure site security
  

SMS & Email Marketing

By providing your email address or phone number, you consent to receive marketing and transactional messages from us. Message frequency may vary, and message and data rates may apply. You can unsubscribe at any time by clicking “unsubscribe” in emails or replying STOP to SMS messages.

We do not sell or share your personal contact information for profit.

Sharing Your Information

We share your information with trusted third-party service providers to operate our Shopify store, including payment processors, shipping partners, analytics tools, and email/SMS platforms. These providers are only given access to information necessary to perform their services.

Cookies

We use cookies to power and improve your shopping experience. You can manage or disable cookies through your browser settings.

Changes

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

Contact

For more information about our privacy practices, contact us at:

Email: info@vslactivewear.com